Terms of Service

Welcome to Arqovento Furniture. These Terms of Service govern your access to and use of https://arqovento.shop, including browsing the website and purchasing products from us.

By using our website, you agree to these Terms and the applicable policies referenced below. Please review them before placing an order.

1. Business Information

This website is operated under the name Arqovento Furniture.

Contact Information
Address: 386 W 15th St, Riviera Beach, FL 33404, United States
Email: support@arqovento.shop
Phone: +1 (941) 697-7511
Business Hours: Monday–Friday, 9:00 AM–6:00 PM
Closed: Saturday and Sunday

Please contact us if you have questions about these Terms, a product, or an order.

2. Website Use

You agree to use our website only for lawful purposes and in a manner that does not interfere with the website’s operation or other customers’ use of our services.

You must not attempt to gain unauthorized access to our website, introduce malicious code, interfere with website security, or use our website for fraudulent or unlawful activities.

We may take reasonable steps to protect our website, customers, and business against misuse, fraud, or security threats, subject to applicable law.

3. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, images, specifications, and pricing.

Product images may vary slightly from the actual product because of screen settings, lighting, photography, or other factors. Any material product specifications and included items will be described on the applicable product page.

We aim to keep product information and availability up to date. If we identify a material error or an availability issue affecting an order, we will contact the customer and explain the available options.

Nothing in these Terms removes rights available to customers under applicable law.

4. Prices and Taxes

Prices are displayed in the currency indicated on the website at the time of purchase.

Applicable sales taxes and any additional charges will be displayed at checkout before you complete your order, where required.

Prices and product availability may change before an order is placed. A change to a listed price does not by itself alter the price of an order already accepted, except where a correction or other action is permitted by applicable law.

5. Orders and Order Confirmation

When you place an order, please provide accurate contact, billing, and shipping information.

After submitting an order, you should receive an order confirmation email. Receiving an automated confirmation does not necessarily mean that every order detail has been verified or that an order can never require further review.

If an order contains a material pricing, inventory, payment, or address issue, we may contact you to resolve it.

Where an order must be declined or canceled for a valid reason, we will notify you as appropriate and arrange any refund due for amounts paid, subject to applicable law.

6. Payment Terms

Payment must be completed using an available payment method displayed at checkout.

Payment methods may include supported debit or credit cards and Apple Pay, depending on the payment options enabled at the time of purchase. Payment processing is handled through the payment services offered on our website.

Orders may be delayed while a payment is being verified. We do not ask customers to send full payment card numbers or security codes by email.

If a payment is declined or cannot be verified, the order may not be processed until the issue is resolved.

7. Shipping and Delivery

We currently ship within the United States only.

Our current delivery estimates are:

  • Order processing: 1–2 business days.

  • Transit time: 3–7 business days after dispatch.

  • Estimated total delivery time: 4–9 business days, including processing and transit.

  • Standard shipping: Free on eligible United States orders.

Orders are generally processed Monday through Friday. Orders placed after 5:00 PM Eastern Time, on weekends, or on public holidays may begin processing on the next business day.

Delivery estimates are not guaranteed dates. Carrier delays, weather, holidays, and other circumstances may affect delivery.

Please review our Shipping Policy for full details about tracking, delayed shipments, damaged packages, and address corrections.

8. Returns, Refunds, and Cancellations

Eligible returns may be requested within 30 days of delivery, subject to our Refund and Return Policy.

For eligible returns covered by that policy, we provide a prepaid return shipping label at no additional cost, and no restocking fee applies.

If an item arrives damaged, defective, or different from what was ordered, please contact our customer support team as soon as reasonably possible. We will review the issue and explain the available resolution.

Refunds for approved returns are processed within 7 business days after the returned item is received and inspected. The time required for the funds to appear in the customer’s account may depend on the payment provider.

Order cancellation requests should be submitted as soon as possible. Requests received after shipment may need to be handled under our return procedure.

Please refer to our Refund and Return Policy for complete eligibility requirements and instructions. Nothing in these Terms excludes any non-waivable rights under applicable law.

9. Intellectual Property

Unless otherwise indicated, website content, including original text, graphics, logos, and design elements, is owned by or used with permission by the relevant rights holder.

You may not copy, reproduce, distribute, modify, or commercially exploit website content without appropriate authorization, except where permitted by applicable law.

Third-party trademarks and other intellectual property remain the property of their respective owners.

10. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping carriers, and other service providers.

Third-party services may be governed by their own terms and privacy policies. We encourage customers to review those terms when interacting directly with third-party services.

We are not responsible for the independent content or privacy practices of websites we do not operate, subject to applicable law.

11. Website Availability and Disclaimer

We make reasonable efforts to keep our website available and its information current. However, uninterrupted access cannot be guaranteed, and temporary maintenance or technical issues may occur.

To the extent permitted by applicable law, the website and its content are provided subject to applicable warranties and limitations. Nothing in these Terms excludes or limits a warranty or right that cannot lawfully be excluded or limited.

12. Limitation of Liability

To the extent permitted by applicable law, Arqovento Furniture will not be liable for indirect or consequential losses arising from website use where such limitations are legally permitted.

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited, including applicable rights relating to consumer protection, fraud, or other non-waivable legal obligations.

13. Governing Law

These Terms are subject to the laws applicable to the transaction and the parties, without excluding any mandatory consumer protection rights that apply to the customer.

Any governing-law or dispute-resolution provision will be applied only to the extent permitted by applicable law.

14. Changes to These Terms

We may update these Terms to reflect changes in our website, services, business practices, or legal requirements.

The revised version will be published on this page with an updated effective date. Changes will apply as permitted by applicable law and will not retroactively remove rights that customers have already acquired.

15. Related Policies

The following policies provide additional information about our website and shopping procedures:

  • Privacy Policy

  • Refund and Return Policy

  • Shipping Policy

  • Payment information displayed at checkout

These policies should be read together with these Terms. If a conflict arises, we will interpret and apply the relevant provisions consistently with applicable law and any mandatory consumer rights.

16. Contact Us

For questions about these Terms or an order, please contact:

Arqovento Furniture
Address: 386 W 15th St, Riviera Beach, FL 33404, United States
Email: support@arqovento.shop
Phone: +1 (941) 697-7511
Business Hours: Monday–Friday, 9:00 AM–6:00 PM
Closed: Saturday and Sunday